Return policy

To start a return, please sign in to your customer account using the account icon at the top of our website and submit a return request.

Once approved, you will receive return instructions and a prepaid return shipping label. Items sent back without an approved return request will not be accepted.

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached and in its original packaging.

Returns must be approved before being sent back.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. For approved returns, a prepaid return shipping label will be provided and the cost of the label will be deducted from the refund amount.

Items sent back without first requesting and receiving approval for a return will not be accepted.

Damages and Issues.

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and work to make it right.

Exceptions / Non-Returnable Items.

Certain types of items cannot be returned, including custom products, special orders, sale items, gift cards, and personal care goods. If you have questions about a specific item, please contact us before placing your order.

Exchanges.

The fastest way to exchange an item is to return the original item and place a new order once your return has been approved.

European Union 14-Day Cooling-Off Period.

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. Returned items must be unworn, unused, with tags attached, and in their original packaging. You will also need proof of purchase.

Refunds.

Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method within 10 business days.

Original shipping charges are non-refundable. If a prepaid return shipping label was provided, the cost of the label will be deducted from your refund amount unless the return is due to a defective, damaged, or incorrect item.

Please note that it may take additional time for your bank or credit card company to process and post the refund.